Refund policy
At Livico.in, we want you to be satisfied with your purchase. You can request a return within 7 days of receiving your order.
1. Return Eligibility
To qualify for a return:
- The product must be unused and in its original condition.
- Original packaging, tags, and accessories must be included.
- Proof of purchase or order details must be provided.
- The return request must be made within 7 days of delivery.
2. How to Request a Return
To request a return, contact us at:
Email: help@livico.in
Please provide your order number, reason for return, and photos/videos if required.
Do not send the product back without receiving return instructions from us first.
3. Damaged or Wrong Products
If you receive a damaged, defective, or incorrect product, please contact us as soon as possible with your order details and supporting photos/videos.
Once verified, we will provide an appropriate resolution.
4. Return Shipping
For eligible and approved returns, we may arrange a return pickup or provide return shipping instructions.
Where return shipping is covered by Livico.in, you will not have to pay the return shipping charges.
5. Exchanges
If you need a different product, please request a return first. Once your return is approved, you may place a new order.
6. Refunds
Once we receive and inspect your returned product, we will notify you whether your refund has been approved.
Approved refunds are generally processed within 10 business days.
For COD orders, we may request your bank account or UPI details to process the refund.
If more than 15 business days have passed after your refund approval, please contact us.
Contact Us
Website: Livico.in
Email: support@livico.in
Owned and Operated By: Monkey Media Innovations
Last Updated: September 10, 2026
Thank you for shopping with Livico.in